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Frequently Asked Questions
We hope these answers will help you. We remain at your disposal to provide you with any clarification or additional information.
Yes, we are available to work on weekends. We can allocate resources to ensure that your projects are handled promptly and efficiently, even outside typical business hours.
We strive to meet any deadline, regardless of the project's complexity or the number of slides. While we cannot guarantee rush deliveries for requests under 24 hours, we always do our best to accommodate your schedule whenever possible.
Yes, we prioritize assigning the same design team to your projects whenever possible, particularly if you were satisfied with previous outcomes. Our internal resources enable us to deeply understand your needs and brand guidelines, ensuring consistency and efficiency in delivering your presentations. This approach allows us to provide better and faster service each time you work with us.
Proofreading: Available upon request to ensure your content is free from grammar and spelling errors. Extra costs for this service will be discussed and applied as needed.
Editing and Content Creation: We offer services to rewrite unclear content or develop new material, tailored to your specific requirements. For projects requiring specialized industry knowledge, we can coordinate with expert writers, managing the entire process to minimize your involvement and ensure seamless integration.
We can design presentations in any language, focusing primarily on the design aspects rather than the content.
Our team includes native speakers in English, German, French, and Spanish, enabling us to maintain smooth communication with clients in these languages. While we can accommodate content in other languages for your decks, our primary communication will be in these four to ensure clarity and efficiency.
You can make payments via credit card through Stripe links or opt for bank transfers. We always provide an invoice for your records and can be registered in your systems as a supplier to facilitate purchase orders (POs). This ensures a streamlined payment process tailored to your organizational needs.
For on-demand projects, payment is due upon your approval of the final presentation. However, if a project extends beyond one month due to delays on the client's side, we will initiate invoicing. For clients opting for our pre-paid plan, we require upfront payment, which entitles you to more attractive rates.
We send the invoice directly to the email address, department, or platform specified by your company's policies. Each completed order comes with an invoice, ensuring compliance with your internal processes and ease of accounting.